Everyday services, booked in one app
Nagalay is a mobile platform that connects people with vehicles, rentals, stays, garages and skilled service providers, bringing many everyday services into one place.
- Client
- Nagalay Services Ltd.
- Industry
- Service Marketplace
- Platform
- Android & iOS
What needed to change
Booking a car, a room or a mechanic usually means calling around, comparing prices over the phone and hoping the provider shows up. Nagalay wanted one trustworthy app for all of it, which meant designing for several very different booking types without overwhelming users.
The people we designed for
Customers
Want to find, compare and book a trusted service without phone calls.
Service providers
Need more customers and an easy way to manage bookings.
Nagalay operations
Verify providers, resolve issues and keep the marketplace healthy.
How we tackled it
- 1
One pattern, many services
A shared booking flow (search, choose, schedule, pay) adapted to each service category.
- 2
Two sides of the marketplace
Separate experiences for customers making bookings and providers managing their listings.
- 3
Connected the back office
An admin system to verify providers, manage disputes and track bookings across categories.
The key features
Multi-category booking
Vehicles, rentals, rooms, garages and skilled services from one search.
Provider profiles
Listings, availability, ratings and reviews that help users choose with confidence.
In-app scheduling
Pick a time, confirm and get reminders, with no back-and-forth calls.
Provider dashboard
Providers manage bookings, availability and earnings from their phone.
What we handed over, and who built it
- Marketplace UX strategy
- App design for customers and providers
- Android and iOS apps
- Admin panel
- Booking and payment APIs
- App store launch
Project team
- Project manager
- UX/UI designer
- Mobile developer
- Backend developer
- QA engineer
Built with
What's different now
Several everyday services available through one consistent app
Providers reach new customers without building their own platform
Bookings tracked end-to-end, from request to completion
The insight we took away
Supporting five service types tempted us to design five different apps. A single, repeatable booking pattern kept the app simple, and makes adding a sixth category straightforward.
A project like Nagalay could suit you if…
- You're building a marketplace that connects customers and providers
- You offer several service types and want one app for all of them
- Providers need to manage their own listings and bookings
Sound like your business?
Tell us where you are today. We'll share how we'd approach it and a realistic idea of time and budget.
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Read the case studyHave a project like this in mind?
Tell us about it. We'll share what we learned building Nagalay and how it could apply to your business.
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- Clear quote before any work starts
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